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Land managers urged to take part in survey to improve service delivery

Land managers are being encouraged to take part in a random survey this spring to help Local Land Services improve its customer service levels.

General Manager of Greater Sydney Local Land Services, David Hogan said the survey was an important step in developing the local focus for Local Land Services, which was nearing the end of its second year of operation.

"We value feedback from our customers and are actively seeking their input to help improve our service delivery standards," David Hogan said.

"Independent contractors will be conducting the survey over three weeks from the end of October and asking people to tell us how we are going and what we can do better.

"They will be talking to both public and private landholders throughout the region.

"The responses will form an evidence base to help us improve and adapt the delivery of our services, in keeping with our strategic direction.

"This is our customers' best chance to tell us what they value about the services we deliver and how satisfied they are and to help determine how we will operate in the future to best meet their needs."

The survey will take 10 to 15 minutes to complete and will target 2300 randomly-selected land managers across NSW.

Customers who aren't phoned to take part can still provide their input to the survey. We value and welcome customer feedback at any time.

Comments can be directed to my.feedback@lls.nsw.gov.au.

Media contact: Sacha Perram 02 4724 2122